Audi C12EBF1 laser scanner fault – adaptive cruise control not working

In most cases the fault is caused by damage to the laser scanner module's plastic: a single stone chip that cracks its plastic cover is enough.

Most common on the following models:

ModelGeneration
Audi A6, S6, RS6C8
Audi A7, S7, RS7C8
Audi A8, S8D5
Audi Q7, SQ74M Facelift
Audi Q8, SQ8, RSQ84M

Examples

Audi laser scanner in the front grille – the arrow marks the damaged cover
Close-up of the laser scanner plastic cover cracked by a stone chip

We can even fix this entirely in software, so the adaptive cruise control works again.

❗ In half of the cases the cause can also be purely electronic, so it can't be determined with 100% certainty just by looking at it. In that case the fault codes have to be read out with a proper diagnostic tool!